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Institute Course Registration Refund and Substitution Policy
Institute course registration cancellations (both in-person and virtual events) must be received by AFS via email or by calling at least 14 days before the course start date for a full refund. Student substitutions from the same company may be made prior to the first day of the course. Cancellation and substitution requests must be made to Customer Service by emailing firstname.lastname@example.org or by calling 1-800-537-4237 | 1-847-824-0181 (International).